Normally I wouldn't have to post about this, but I have been really frustrated and need to vent. About 5 years ago, I wanted to build a home, and couldn't get a loan because I had no credit. So I started with a secured deposit visa card at Bank of America. I ended up getting a loan through a mortgage broker (my step-brother, actually). So after about a year or so, they converted my card to a normal visa, but never released my deposit to me. So I went to track it down. My local branch gave me a customer service number to call, which I did. They proceeded to bounce me between departments until I got frustrated (I have spent over 2 hours on the phone with them just to fix this single problem). I called the credit card department and they said I needed to talk to savings, in savings they said they don't handle this stuff, and transferred me back to credit cards. Even my teller, who was standing right next to me as this was happening, was amazed at how difficult this process was. I finally got somebody that had more than a few grams of gray matter in their head and fixed my problem.
I'm not one to complain about my bank, I've been there for many years and have rarely had a problem, but this one was just plain retarded, and is seriously making me consider switching.
I just left my workstation for a few minutes and came back to a bouncy cow screensaver—it was a cow bouncing up and down. I didn't even know I had one like that (I have my desktop set to use random screensavers). I may have to change to that one permanently.
Well, it's happy for those people that have valentines, anyway. Other people call it Single Awareness Day. My valentine is leaving tomorrow morning for a week in California. But it's all right, gives me some time to do some things at home. My cats barely know who I am, I spend so little time there.